TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT OBSERVED EXCESSIVE RUST AND CORROSION WITHIN THE FUEL TANK, EXHAUST SYSTEM AND THE ATTACHING COMPONENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSES. THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE CONTACT STATED THAT SMOKE EMITTED FROM UNDERNEATH THE HOOD WHILE DRIVING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND STOPPED. THE CONTACT EXAMINED THE VEHICLE AND STATED THAT THERE WAS A SUBSTANTIAL AMOUNT OF OIL LOSS IN THE RESERVOIR. THE CONTACT THEN ADDED MORE OIL ACCORDINGLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO REFUSED TO MEASURE THE OIL MANUALLY PER THE CONSUMERS REQUEST, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REIMBURSED THE CONSUMER FOR TWO DAYS OF MOTEL, FOOD AND TOWING COSTS. UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 3/11/13 *CN BMW OFFERED TO BUY THE VEHICLE BACK, BUT LATER CHANGED THEIR MIND. THE CASE WENT TO COURT, AND THE JUDGE RULED THE OFFER WAS NOT BINDING. THE CONSUMER ALSO STATED THE VEHICLE WOULD RUN HOT, AND THE VEHICLE WOULD NOT GO INTO GEAR.
2014
ELECTRICAL SYSTEM
I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON THE ROAD WITHOUT HAVING THE REPLACEMENT PARTS TO FIX IN CASE OF ISSUES. IN MY CASE IT IS HEATED STEERING WHEEL, BUT I'M NOT SURE THE ELECTRONICS OF THIS VEHICLE SINCE IT HAS BROKEN SO NEW AND IT IS TAKING LONGER TIME TO FIX WHICH NOBODY KNOWS WHEN. WHAT I BELIEVE IS MANUFACTURERS SHOULD NOT RELEASE THEIR VEHICLES, UNLESS THEY HAVE FULL CONTROL ON THEIR PRODUCTION LINES. ALSO I ASK DOCUMENT EVIDENCE FROM MANUFACTURER AND SELLING DEALERS SERVICE DEPARTMENT, BY CONFIRMING THAT THIS VEHICLE IS SAFE TO DRIVE. THEY ARE REFUSING TO PROVIDE SUCH DOCUMENT. I REALLY DOUBT THAT 2014 BMW X5S ARE STILL GOOD ENOUGH TO HIT THE ROAD. BTW, THE VEHICLE IS STILL ON TEMPORARY TAGS. SINCE THE VEHICLE WAS SO NEW WHEN IT BROKE AND THE TIME IT IS GOING TO FIX IT IS A UNCERTAIN, I FEEL REALLY UNSAFE ON THIS VEHICLES APPRECIATE IF YOU COULD INVESTIGATE THIS. THANK YOU. *TR
