I PURCHASED A 2008 X5 NEW IN OCT 07. IN SEPT 08 I STARTED TO HAVE MAJOR PROBLEMS WITH THE BRAKE SYSTEM. SQUEALING-LOW PEDAL,3 MAJOR BRAKE SYSTEM REPAIRS,1 MINOR REPAIR AND IT NEEDS TO BE TOWED IN AGAIN BECAUSE THE PROBLEM REMAINS. THE SERVICE MANAGER OF THE SELLING DEALER ADVISED BMWUSA TO REPLACE THE VEHICLE DUE TO THE DANGEROUS AND NUMEROUS PROBLEMS WITH THIS CAR. BMWUSA MARKETING REFUSED-WHAT MECHANICAL EXPERTISE DO THEY POSSESS-NONE AND THEY CONTINUE TO PUT MY SAFETY IN DANGER AND IGNORE THE PROBLEM. JUST AN EXAMPLE IN OCT 2008 THE BRAKE PADS WERE 10MM-IN APRIL 09 THEY WERE 2MM AND BMW TOLD ME I WAS SAFE TO DRIVE 1700 MILES FROM FL TO NY. A FLORIDA DEALER HAD TO REPLACE EVERY ROTOR-PAD AND SENSOR,AND LESS THAN 2 WEEKS LATER THE REAR BRAKES AND SENSORS NEEDED REPLACEMENT AGAIN BUT SO MUCH FOR BMWUSA KNOWING ANYTHING OR CARING. THESE PEOPLE ARE USELESS AND DANGEROUS--DO NOT BUY AN X5 FROM THIS COMPANY,BECAUSE EVEN AFTER THEIR OWN SVC MANAGER STATES TO REPLACE THE VEHICLE THEY SAY THERE IS NOTHING WRONG AND DON'T GIVE A DAMN ABOUT YOUR SAFETY. STAY AWAY FROM BMW. DAMAGE RESULTING = THIS CAR COST ALMOST 60K, THE KIDS FINISHED COLLEGE SO IT WAS TIME TO BUY A CAR I ALWAYS WANTED--IM OUT ALL THIS MONEY,CANT DRIVE THE CAR WITH THIS PROBLEM AND BMW CARES LESS--SINCE WHEN SHOULD A MARKETING GUY MAKE DECISIONS ABOUT MECHANICAL PROBLEMS,AND THEN OVER THE ADVICE OF A TRAINED SERVICE MANAGER. *TR
2014
ELECTRICAL SYSTEM
I HAVE LEASED BRAND NEW 2014 BMW X5 ON 12/09/2013. SUDDENLY AFTER 2 DAYS, IT HAS BROKEN. HEATED STEERING FUNCTION STOPPED WORKING. SERVICE DEPARTMENT OF MY SELLING DEALER KEPT THE VEHICLE OVERNIGHT AND FOUND OUT SOMETHING IS BROKEN AND THE BROKEN PART HAS TO BE REPLACED. THEY SAID IT WOULD BE GOING TO TAKE AT LEAST END OF JANUARY 2014(THIS IS WHAT THEY TOLD VERBALLY). NEITHER SERVICE DEPARTMENT OF THE SELLING DEALER NOR THE MANUFACTURER, GUARANTEE WHEN IT CAN FIX AND REFUSED TO PROVIDE DOCUMENT EVIDENCE ON THAT. RIGHT NOW 2014 BMW X5S ARE ON THE ROAD WITHOUT HAVING THE REPLACEMENT PARTS TO FIX IN CASE OF ISSUES. IN MY CASE IT IS HEATED STEERING WHEEL, BUT I'M NOT SURE THE ELECTRONICS OF THIS VEHICLE SINCE IT HAS BROKEN SO NEW AND IT IS TAKING LONGER TIME TO FIX WHICH NOBODY KNOWS WHEN. WHAT I BELIEVE IS MANUFACTURERS SHOULD NOT RELEASE THEIR VEHICLES, UNLESS THEY HAVE FULL CONTROL ON THEIR PRODUCTION LINES. ALSO I ASK DOCUMENT EVIDENCE FROM MANUFACTURER AND SELLING DEALERS SERVICE DEPARTMENT, BY CONFIRMING THAT THIS VEHICLE IS SAFE TO DRIVE. THEY ARE REFUSING TO PROVIDE SUCH DOCUMENT. I REALLY DOUBT THAT 2014 BMW X5S ARE STILL GOOD ENOUGH TO HIT THE ROAD. BTW, THE VEHICLE IS STILL ON TEMPORARY TAGS. SINCE THE VEHICLE WAS SO NEW WHEN IT BROKE AND THE TIME IT IS GOING TO FIX IT IS A UNCERTAIN, I FEEL REALLY UNSAFE ON THIS VEHICLES APPRECIATE IF YOU COULD INVESTIGATE THIS. THANK YOU. *TR
